27
TROUBLESHOOTING
Problem Possible cause Solution
The oven is not
working.
Power cut.
Disconnection from the
mains.
Check for the presence of mains electrical power and
whether the oven is connected to the electricity supply.
Turn off the oven and restart it to see if the fault persists.
The display shows
the letter “F” followed
by a number or letter.
Oven failure.
Contact you nearest Client After-sales Service Centre
and state the number following the letter “F”.
Press
, tap and then select “Factory Reset”. All
settings saved will be deleted.
The home power
goes off.
Power setting wrong.
Verify if your domestic network has at least a rating of
more than 3 kW. If no, decrease the power to 13 Ampere.
To change it, press
, select “More Modes” and then
select “Power Management”.
The function is not
available in demo
mode.
Demo mode is running.
Press
, tap “Info” and then select “Store Demo
Mode” to exit.
The door will not
open.
Cleaning cycle in progress.
Wait for the function to finish and for the oven to cool
down.
The
icon is shown
on display.
WiFi router is off.
Router set up properties has
changed.
The wireless connections
does not reach the
appliance.
The oven is unable to make
a stable provision to home
network.
The connectivity is not
supported.
Verify if the WiFi router is connected to internet.
Verify the WiFi signal strength close to the appliance is
good.
Try to restart the router.
See paragraph “FAQ WiFi”
If your home wireless network properties has changed,
carry out the pairing to the network: Press
, tap
“WiFi” and then select “Connect to network”.
The connectivity is
not supported.
Remote enable not allowed
in your country.
Verify before purchasing if your Country allows the
remote control for electronic appliances.
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